$497.00 USD

FLOWithDr.Stef LIFE COACHING CLIENT AGREEMENT

Welcome to Figure Life Out With Stefanie Huff (“FLOW”)! FLOW offers life coaching services specifically designed for physicians who may also happen to be mothers, and who have coaching goals related to divorce, parenting, health, and weight loss (“Coaching”). Coaching can help to increase your self-awareness, generate learning, and identify and accomplish your meaningful goals. To get the most out of your Coaching, it is important that we have a shared understanding and this Life Coaching Client Agreement (“Agreement”) describes how we will work together.

  1. Scope of Coaching. Coaching is a collaborative relationship between Client and Coach that empowers the Client to unlock her full potential. Coaching specifically does not involve the cure, diagnosis, prevention, or treatment of any physical or mental health condition. Coaching is not, and in our work together never will be, psychotherapy, medical care, substance use treatment, legal advice, or anything other than Coaching. Coaching can trigger issues that may be best served by the additional support of a therapist, primary care provider, or other appropriate referral. If your Coaching includes a change in diet and/or exercise, you will need to consult with your primary care provider in advance of implementing those changes. Obtaining other supportive services is exclusively your responsibility. If you are referred for additional support and choose not to obtain such support, Coaching will not be a surrogate for those needs.
  2. Coaching Relationship. An effective Coaching relationship requires mutual understanding and respect between the Client and the Coach. By signing this Agreement and commencing Coaching, we are both agreeing to the following:
    1. Honest Communication. We will both communicate honestly, be open to feedback, and ensure there is sufficient time and space to participate fully in each Coaching Session.
    2. Open Mindset. Coaching is most effective when both Client and Coach trust the process of your own self-discovery. You agree to participate in each Coaching Session with an open mind, and you will be honored as the center of your process.
    3. Accountability. Coaching creates a framework of accountability to help you achieve your goals. However, Coaching is not an authority that demands you take action on the goals, plans, or objectives that you identify in Coaching Sessions. The performance of your work and the results you generate are exclusively up to you.
    4. Scheduling. We will work together to identify mutually agreeable days and times to conduct our Coaching Sessions; however, the task of scheduling sessions is exclusively your responsibility. You agree to arrive for Coaching Sessions on time, prepared to participate, and be settled in a distraction-free, safe space prior to the start of the Coaching session.
    5. Expectation Management. Coaching operates from the premise that you are the expert of your lived experience. It is not possible to know in advance what insights, learning, and transformation will result from your Coaching Sessions and the work you perform in between Sessions. As such, you will need to properly manage your own expectations and

be responsible for the outcomes you create. Coaching does not pretend to offer the promise of any particular result, and as with most things in life, there are absolutely no guarantees.

  1. Prioritizing Safety. Coaching is not appropriate for periods of active or acute trauma or crisis. By signing this Agreement you understand, acknowledge, and agree that you are not in a state of trauma or crisis, and if such a state arises during your Coaching, you will pause all further sessions until you are able to resolve the underlying problem. You will be asked to provide an emergency contact prior to commencing Coaching.

For transparency, we want to be absolutely clear that FLOW is under an ethical obligation to report physical abuse, domestic violence, child abuse, elder abuse, suicidal thoughts, and homicidal thoughts to your emergency contact or the appropriate authority. FLOW’s ethical obligation in this regard supersedes our confidentiality obligations described in section 2.g below.

  1. Confidentiality.
    1. You will not share any personal information or the experiences of another member with anyone beyond the other members present in that specific Group Session. In short, what is shared in Group Sessions, stays in Group Sessions.
    2. If there is a concern, you are expected to go directly to the Coach and not another group member.
    3. The Group Session recordings are for Absences and group member review purposes only. These recordings are not to be shared with anyone outside of the members present at that specific Group Session.
    1. Your Confidential Information. FLOW will treat our Coaching relationship and all the information you share as strictly confidential. If we wish to use any of your confidential information, including your name as a referral source, we will get your consent first. However, our confidentiality obligation to you may be superseded by other obligations to which we are bound including our ethical obligation under section 2.f of this Agreement and disclosures that are legally compelled or required by law. The Client-Coach relationship does not create privilege or other legal protection applicable to our communications.
    2. Confidential Information of Others. The FLOW Program is a Group Coaching experience and each participant must maintain the confidentiality of the other group members with the same level of care that FLOW uses to protect Your Confidential Information. By participating in the FLOW Program you agree to the following:
    3. FLOW’s Confidential Information. In the course of Coaching, you will have access to certain confidential information that belongs to FLOW, and such information constitutes its valuable, special and unique property. For purposes of this Agreement, "FLOW’s Confidential Information" includes all such information that is by law so protected, information that is developed without reference to your confidential information, as well as any and all information that is maintained and

designated as such by FLOW. By signing this Agreement you understand, acknowledge, agree, and that you shall not, during or after the term of this Agreement, without FLOW’s prior written consent, disclose any of FLOW’s Confidential Information to any third party for any reason or purpose whatsoever except as may be required by law.

  1. Mutuality. For each of us, in the event of any legally compelled disclosure of confidential information, we will promptly notify one another of the compulsion and with reasonable time that may be necessary to take protective action against the disclosure prior to it being made. For each of us, confidential information excludes information that we had prior to receiving a disclosure, is generally public knowledge, or was provided by a third-party. The confidentiality provisions of this Agreement shall survive expiration or termination of this Agreement for any reason.
  2. Trade Secrets. This provision is required by law. Neither party shall not be held criminally or civilly liable under any federal or state trade secret law for the disclosure of a trade secret that is made in confidence to a federal, state, or local government official, either directly or indirectly, or to an attorney, solely for the purpose of reporting or investigating a suspected violation of law; or is made in a complaint or other document filed in a lawsuit or other proceeding, if such filing is made under seal.
  1. Term. This Agreement is effective as of the date set forth on the signature page, or the date services are first provided, whichever occurs first. This Agreement will continue until it is formally terminated. We each have the right to terminate this Agreement, without cause, upon 30 days’ written notice. FLOW will continue to provide services through the termination period unless we mutually agree otherwise. There are no refunds for prepaid fees, so please be sure you are comfortable with this commitment prior to signing this Agreement.
  2. Fees. Your Coaching Package and the associated participation fees are described on Attachment A. You are permitted to cancel this Agreement within 5 days of signing it if services have not yet been provided.
  3. Miscellaneous.
  1. Amendment. No amendment or variation of the terms of this Agreement shall be valid unless in writing and mutually agreed to by both parties.
  2. Communications. You acknowledge that FLOW communications may include use of cell phones, e-mail, instant messaging, and video (collectively, “Communications”). Communications by their nature cannot be guaranteed to be secure or confidential. Communications technology and platforms are wholly outside of our control. Therefore, FLOW and its agents shall not be liable to you, or anyone, for any cost, damage, expense, injury, or other loss relating to Communications, malfunctions, or delays in response.
  3. Counterparts. If this Agreement is signed in counterparts, all parts together shall constitute one and the same instrument. Electronic signatures will be considered original signatures. The original of this document may be stored and reproduced digitally.  Any

accurate reproduction may be substituted or used in lieu of the original for any and all purposes for which the original could be used, including proof of the original contents.

  1. Dispute Resolution. The parties shall endeavor to amicably resolve any disputes arising under this Agreement. If such internal resolution is not effective, each party agrees to participate in good faith mediation in order to resolve the dispute. If mediation is unsuccessful, each party agrees that final disposition of the dispute shall be resolved by binding arbitration and enforced by any court of competent jurisdiction. The provider of arbitration services shall be determined by FLOW. Notwithstanding anything to the contrary, small claims and county court actions brought by FLOW shall be exempt from the requirements of this provision.
  2. Governing Law. This Agreement shall be subject to and governed by the laws of Colorado, without regard to any conflicts of law provisions therein contained and the parties specifically waive any and all jurisdictional rights under the laws of any other state.
  3. Grammar. Unless the context otherwise requires, grammatical references shall be deemed to include masculine, feminine, singular, plural, individuals, and entities, as applicable. Capitalized terms used in this Agreement shall have the definitions provided. The captions and headings for each provision of this Agreement are included for convenience of reference only and shall not be deemed to modify, restrict, or enlarge any of the terms or provisions of this Agreement.
  4. Integration. This Agreement constitutes the entire agreement between the parties with respect to the subject matter hereof and supersedes any and all other oral or written agreements, representations, negotiations, and understandings.
  5. Notices. Any notices or payments required or permitted to be given under this Agreement shall be deemed given when in writing, by electronic transmission, hand delivered, or delivered by traceable carrier with postage prepaid, to the other party at the address set forth herein or as the parties may otherwise designate in writing. All notices shall be deemed delivered as evidenced by verified digital date stamp, on the date of hand delivery, or the date of receipt provided by traceable carrier.
  6. Remedies. All powers, remedies, and rights (“Remedies”) granted to either party by any particular term of this Agreement are cumulative and in addition to, but not in limitation of, any Remedies that it has under any other term of this Agreement, at common law, in equity, by statute, or otherwise. All such Remedies may be exercised separately or concurrently, in such order and as often as may be deemed expedient by either party.
  7. Severability. In the event that any provision of this Agreement is held to be illegal or unenforceable for any reason, the unenforceability of that provision shall not affect the remainder of this Agreement, which shall remain in full force and effect in accordance with its terms, and any offending provision shall be rectified to the minimum extent necessary for conformity with law unless it cannot be rectified in which case this Agreement shall be interpreted as though the offending provision had not existed. If this Agreement is held to be invalid or unenforceable for any reason, and if FLOW is therefor

required to refund all or any portion of the fees paid by you, you agree to pay FLOW an amount equal to the fair market value of the services actually rendered to you during the period of time for which the refunded fees were paid commensurate with prevailing rates for similar services.

  1. Survival. Any provisions of this Agreement creating obligations extending beyond the term of this Agreement shall survive the expiration or termination of this Agreement for any reason.
  2. Third-Party Beneficiaries. It is the mutual intention of the parties that this Agreement is a personal agreement for their exclusive benefit, that is does not confer any rights upon any person not a party to this Agreement and that no individual or entity shall be construed or considered to be a third-party beneficiary of this Agreement. This Agreement is not exclusive and does not restrict either party from engaging with other third-parties. Coaching Sessions may be performed by a variety of Coaches at FLOW’s discretion.
  3. Valid Payment. You are required to pay for Coaching with a valid form of payment. If the form of payment provided expires or otherwise becomes invalid, you agree to promptly provide updated payment information. In the event there are costs associated with invalid payment information, including chargebacks and insufficient funds fees, such charges will be applied to your account. By signing this Agreement you are authorizing FLOW to charge the fees described herein to the form of payment then currently on file and to use this form of payment to pay any and all amounts as those become due.
  4. Waiver. No waiver of a breach of any provision of this Agreement will be construed to be a waiver of this Agreement, or any other provision herein contained, whether of a similar or different nature, and no delay in acting with regard to a breach shall be construed as a waiver of that breach.

Disclaimer and Limitation of Liability

I expressly understand, acknowledge and agree that Figure Life Out, LLC is not liable to me for anything other than its faithful performance of this Agreement and to the extent permitted by law, I release it from any and all liability including without limitation: any consequential, direct, exemplary, incidental, indirect, or special damages, as well as causes of action arising under tort and any other theory of liability. Where permitted or required by law, in the event damages are assessed, I consent to the limitation of damages such that they do not exceed the total amount of fees paid by me under this Agreement. I understand that this release does not apply to breaches of this Agreement, or negligent or intentionally harmful conduct by FLOW or its agents.

 

Your acceptance of this agreement means that you have read, understand, and agree to all of the disclaimers, terms, and conditions contained in this Agreement along with any attachments all which together constitute good and valuable consideration, the receipt and legal sufficiency of which are hereby acknowledged.                                                                                            

ATTACHMENT A

  1. Coaching Sessions. Coaching Sessions will occur weekly unless another period is identified in advance. Coaching Sessions will occur via telephone or a cloud-based communications application such as Zoom. Coaching Sessions will be approximately 45 minutes in duration. Coaching Sessions include follow-up email support.
  2. Coaching Packages.
    1. One-on-One Coaching sessions can be purchased individually or as a package of 3 or 6. These sessions are the responsibility of the client to schedule.  The sessions expire after 12 months from the date of purchase. 
    2. A single session is $200, a package of 3 sessions is $500, and a package of 6 sessions is $900.
    1. 4-week Coaching Program. The 4-Week Coaching Program Sessions will begin according to the Program Start Date and will end 4 weeks thereafter. The participation fee for the Program is $497.00 and includes examination of a different topic each week presented via video and accompanying workbook exercise, potentially group coaching calls or webinars, and a specified number of individual coaching sessions that are the client’s responsibility to schedule. The FLOW Program creates a safe, confidential, judgment- free environment in which members with similar obstacles can synergize together. Group members will refrain from any behavior that is not harmonious with this purpose.
    2. One-on-One Coaching options are also available:
  3. Absences. If you are unable to attend a scheduled Coaching Session, you will need to provide at least 24 hours’ notice of cancellation, otherwise your missed session will be logged as an Absence and there are no refunds for Absences. If you are Absent from a FLOW Program Session, the recording (if any) of the session will be made available to you, but there are no make-up sessions for the Program.

In the event that FLOW needs to reschedule a Coaching Session, we will endeavor to provide the maximum notice possible and will work with you for optimal rescheduling.

 

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